Contact Us Form
Contact Pearson VUE Customer Services for ²ÊÉñVl
Information about the 2025 testÌýis available on the ²ÊÉñVl website.ÌýFor general queries, please refer to theÌýwebsiteÌýandÌýFAQs.Ìý
Ìý
This email form is primarily for assistance withÌýthe following:
- Edit name on Pearson VUE account (upload ID/change of name certificate)
- Concession voucher refunds (provide your concession voucher code during registration period)
- Test Incident Investigation Requests (during test window)
Submit your request via the form below. Please allowÌýup to 5 business days to receive an email response.
There may be a delay dealing with your request if you do not complete all the fields or the information you provide does not match your account details.
Tests cannot be rescheduled or cancelled by email. Rescheduling and Cancelling can be managed through your Pearson VUE account.
For general queries about the test, please refer to theÌýwebsiteÌýandÌýFAQs.Ìý
